SAN FRANCISCO, March 2, 2015 – Clean Power Finance (CPF) was presented with a bronze Stevie® Award in the Best Use of Technology in Customer Service category in the 2015 Stevie Awards for Sales & Customer Service. The awards were presented to honorees during a gala banquet on Friday, February 27 at the Bellagio in Las Vegas. More than 500 executives from the U.S.A. and several other nations attended. .
The award recognized CPF’s effective use of customer support ticketing software that allowed the team to target and improve partner training and drive faster time to resolution. In-depth reporting streamlined interactions between the customer support team and other departments, which led to shorter help line hold times and a better overall customer experience.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
“Clean Power Finance’s customer support team was honored for its use of technology to provide best-in-class service to our customers,” said Kirstin Hoefer, senior vice president of customer solutions at CPF. “We work hard to empower our channel partners, and the customer support team is an integral part of that effort. We are extremely proud of the team’s hard work and dedication, and congratulate them on a well-deserved award.”
More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. More than 100 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month.
“This year’s Stevie Award winners are the highest-rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation,” said Michael Gallagher, president and founder of the Stevie Awards.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About Clean Power Finance
Clean Power Finance (CPF) is a financial services and software provider for the U.S. residential solar industry. CPF’s financing platform connects institutional investors with solar sales and installation companies in eleven states. CPF’s software, CPF Tools®, helps solar professionals in all 50 states design, quote and sell solar deals. Solar professionals use CPF to access a variety of third-party owned residential solar finance products, including power purchase agreements (PPAs), leases, PACE products and loans. Investors and lenders use CPF to invest in solar assets that provide reliable rates of return with managed risk. Founded in 2006, CPF has raised more than a billion dollars of project financing from third-party solar investors that include major corporations, electric power companies and financial institutions. To learn more about CPF, please visit www.cleanpowerfinance.com.
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.
Sponsors and supporters of the ninth annual Stevie Awards for Sales & Customer Service include Biz Talk Radio and ValueSelling Associates.